Privacy Policy

As you browse and interact with the Site, the Company collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked with, directly or indirectly, you ("personal information"). In particular, the Site has collected the following categories of personal information from its consumers within the last twelve (12) months:

We may collect the categories of personal information listed above:

Directly from you when you:

• Inquire about our services and offerings;
• Subscribe for our newsletter on our Site;
• Request a catalog, CAD File or quote on our Site;
• Request a callback or send us a message on our Site;
• Apply for a job on our Site;
• Apply for credit on our Site;
• Create an account at our Site;
• Sign up for e-mail updates;
• Place an order on our Site;
• Return an item or make an exchange;
• Enter a contest; or
• Participate in a marketing survey, promotion or event.

Indirectly from you:

• By observing your actions on the Site; or
• When you are referred to us through a marketing promotion.

If you contact us through electronic communication, including by e-mail, we typically retain the e-mail in our file servers and collect any contact information you provide so that we can reply to you.  Your e-mail also contains metafiles that may contain IP addresses, domain names, and other standard file information and this information may be retained electronically on our servers or in routine back-up files.

If you browse the Site, regardless of whether you create a user account, or otherwise interact with the Site, we log your IP address (the internet address of your computer) to tell us which parts of the Site you visit and how long you spend there.  The Company also may track the state and/or country you are accessing the internet from, the date and time you visited and the type of computer, operating system and web browser you are using.

We attend and exhibit at various trade shows and conferences and may collect your personal information when you visit us so that we can contact and follow-up with you after the trade show or conference.  This can be obtained from the business card that you provide, the trade show visitor information forms we complete to summarize our discussions, and the electronic information scanners used at most trade shows today.  We store the information you provide on company servers, computers and in paper files so that we can communicate effectively with the right people in your organization.

Cookies

As further described in our Cookie Policy, we use “cookies,” web beacons, and other technologies to receive and store certain information when you interact with the Site. We also allow third parties to use cookies on the Site as described in our cookie policy. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the Site. To learn more about how we use cookies, please visit our cookie policy.

Analytics

We utilize third party companies and analytics to help us market, sell, and provide information about our products and services; and we provide your personal information to these third party companies to assist us in conducting business with you.  We use web analytics tools provided by service providers, including, but not limited to, Google Analytics, which is a third party service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. 

We use reports provided by Google Analytics to help us understand the Site's traffic, and web page usage. For more information concerning Google Analytics and how it collects and processes data please see “How Google Uses Data When You Use Our Partners Web Sites or Apps” located at www.google.com/policies/privacy/partners. We use the information provided by these tools to improve our services and our online advertisements. These tools place session and persistent cookies in your browser to identify you as a unique user the next time you visit our Site. Each cookie cannot be used by anyone other than the service provider (e.g. Google Analytics).

By clicking the following link you can prevent future collection of your data by Google on this Site:
Disable Google Analytics

By clicking the link, an opt-out-cookie is set into your browser; the cookie prevents Google Analytics from any future data collection with this browser on this Site as long as the cookie stays in your browser.

We may use or disclose the personal information we collect for one or more of the following business purposes:

• Answer your questions;
• Provide you with excellent customer service;
• Obtain and make payments;
• Process and track your order;
• Send you email updates;
• Provide the products and services you request;
• Create, maintain, customize, and secure your account with us;
• Run credit checks on you;
• Review your employment applications and run criminal background checks on you;
• Identify your product and services preferences;
• Personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads;
• Provide information concerning products and services you have purchased and products and services that may be of interest to you;
• Help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business; and
• Engage in other activities in the normal course of manufacturing and selling standard machine components and assembly hardware.

The Company may disclose your personal information to a third party for a business purpose.

We share your personal information with the following categories of third parties:

• Service providers who have been retained to perform services on our behalf to help with business activities, including without limitation, distributors and dealers, our independent sales network, common carriers and payment processors, employee recruitment agencies, credit application providers and entities which help us market our products and services, process orders, deliver products, perform market research, promotions management and otherwise assist us in running our business. For example, if you make a purchase through the Site, the Company will share your information with our payment card processing service provider.
• Data aggregators.

We may share personal information with our parent, subsidiaries, divisions, and affiliates to enforce or apply our terms of use, terms of sale or other agreements, including for billing and collection purposes, to otherwise defend the rights of the Company or its affiliates or business partners and to protect the rights, property or personal safety of the Company's employees, agents, affiliates, business partners, customers or Site users.

We may also disclose information about you (i) if we are required to do so by law, court order or legal process; (ii) in response to lawful requests by public authorities, including to meet national security or law enforcement requirements; (iii) under the discovery process in litigation or arbitration; (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (v) if in good faith we believe that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed  by third party forensic investigators and other technology professionals for security purposes – e.g., to detect unauthorized activity on the Site.  In such cases, server log data containing IP addresses may also be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.

We reserve the right to disclose or transfer any information we have about you in the event of a proposed or actual reorganization, sale, lease, merger, joint venture, assignment, amalgamation or any other type of acquisition, disposal or financing of all or any portion of the Company or of any of our assets (including should we become insolvent, enter into receivership or any similar event occur).  Should such an event take place, we will endeavor to direct the proposed or actual transferee and its advisors to use personal information in a manner that is consistent with this Privacy Policy.

The Company may take personal information and aggregate data so that it is no longer identifiable. We may use this information to enhance the features of our Site and services. We may also sell or license this aggregated information to third parties or publish the information. The Company will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.

Except as otherwise set forth in this Privacy Policy, we will not sell your name, address, e-mail address or other personal information to any other third party organization unless you expressly agree at the time you submit information to the Company (typically by checking a box indicating your consent). You may provide or revoke consent to the Company's sale of your personal information at any time by making an "opt-in" or "opt-out" request as set forth below.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, the Company has disclosed the following categories of personal information for a business purpose:

• Category A: Identifiers.
• Category B: California Customer Records personal information categories.
• Category D: Commercial information.
• Category E: Biometric information.
• Category F: Internet or other similar network activity.
• Category G: Geolocation data.
• Category I: Professional or employment-related information.

We disclosed your personal information for a business purpose to the following categories of third parties:

• Service providers.
• Data aggregators.

We maintain commercially reasonable procedures and technology designed to prevent the unauthorized access of your information that you provide to us.  The Site has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control.  However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures.

If you believe your information has been accessed in an unauthorized manner, please contact us immediately.

The Site is operated and managed on servers located and operated within the United States and Germany.  Any information collected through the Site as described in this Privacy Policy may be stored in the United States, Germany or any other country in which the Company or its affiliates or service providers maintain facilities. The United States is not recognized as having adequate safeguards.  If you are located outside of the United States, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States.

We will retain the personal information we receive as described in this Privacy Policy for as long as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with all applicable laws and in accordance with our routine information storage policies.

You may have the right to access, correct, or delete your personal information in certain circumstances.  You also have the right to withdraw any consent you have given the Company to process your personal information.  If you have questions about the personal information the Company has about you, need to modify, access or delete your information, or want to withdraw your consent for to process your personal information, you can contact us as provided below.

You can opt-out of receiving marketing and promotional e-mails from the Company by using the opt-out or unsubscribe feature contained in our emails.  Additionally, if you decide that you would rather not receive promotional e-mails from us in the future, please send an e-mail stating that you wish us to discontinue e-mail messages to you.

USA: sales@jwwinco.com
Mexico: ventas@jwwinco.mx
Canada: sales@jwwinco.ca

The California Consumer Privacy Act of 2018 ("CCPA") provides California residents with specific rights regarding their personal information. This section describes California residents' CCPA rights and explains how to exercise those rights.

Access to Specific Information an Data Portability Rights

You have the right to request that the Company disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you.

Deletion Request Rights

You have the right to request that the Company delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Calling us at
  • USA: +1-800-877-8351
  • Mexico: +52(81)2721-4021
  • Canada: +1-800-397-6993
• Visiting www.jwwinco.com

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

This Site is not directed to children. We do not knowingly collect information from children under the age of 16 on the Site. If you are under the age of 16, please do not provide any personal information to us.  If we become aware that we have collected personal information from a child under the age of 16, we will make commercially reasonable efforts to delete such information from our database.

If you choose to visit our Site, your visit and any disputes over privacy are subject to this Privacy Policy.  We reserve the right to change this Privacy Policy at any time without notice except as otherwise provided here.  Please check back periodically to see if our Privacy Policy has been updated.  Your continued use of the Site constitutes your agreement to the terms of this Privacy Policy and any future versions of this Privacy Policy.

Unless otherwise required by applicable law, this Privacy Policy, and the Company's collection and use of personal information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. 

We encourage you to contact us if you have any concerns regarding this Privacy Policy or our privacy practices. However, if you are located in the European Union and feel we have not resolved a privacy concern related to personal information processed or transferred by the Company, you have the right to submit a complaint to a supervisory authority.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as set forth above.